Policies
Privacy Policy Statment 2023
Last updated November 2023
Exoditi Limited and all affiliates are committed to protecting your privacy and we take the security of your personal information seriously. This privacy and cookies policy has been written to inform you of exactly how we use and process your information. The policy also contains information on how we collect your information and how we aim to secure it. Exoditi Limited is registered with Companies House in the United Kingdom whose registered address is 71-75 Shelton Street Covent Garden, London, United Kingdom, WC2H 9JQ
Information we collect from you
To help us meet your requirements and expectations of our products and services, we will aim to collect personal information about you from a variety of sources. This can be from your use of our website via an online form or through other means of communication between you and Exoditi. The specific information (where applicable) could include your forename, surname, addresses, email, telephone numbers, payment information or credit/debit card details.
In some instances, we may also collect other information about you to help us analyse and improve our services and how you interact with our website. The following provides details about the other information that may be collected and where it is obtained from:
Location and geographical information
When you use our website and any other Exoditi application we will anonymously collect information about your specific location in aim to provide location-based services. This will be achieved by using technology such as your identification number and your IP (Internet Protocol) address which is unique to your computer/device. We may also use features such as GPS (Global Positioning System) tracking and cell tower locations, on certain devices, with your full consent.
Website usage information
When you use our website or any of our other applications, we may collect usage information about how you have used our website. We may collect information regarding your navigation throughout our website including the links and pages you visited, and tasks carried out. We may also collect information regarding your browsing history and the times and dates you visited our website. Your usage information will anonymously be stored as digital logs which may later be used to analyse how users interact with our website and applications.
Telephone and voice recordings
When you contact us through the use of our telephone service, telephone calls may be recorded and stored for the purpose of training, security and customer assurance.
How do we use and process your information?
Your information is important to us as it allows us to meet your requirements and provide you with our products and services. In addition to using your information to provide you with our services, there are several other ways in which we may use your information which may include.
Contacting you in the event of any project modifications or enquiries
Monitoring and improving our service offering
Customer research to help us gain valuable feedback regarding your product/service
To meet any legal requirements
Market research so we can offer you other products/services and promotional offers
How long do we keep your information?
We use your personal data and information to provide you with our services and to improve our products. We protect your privacy by only keeping personal data and information for as long as is necessary, to comply with the Data Protection Act in the United Kingdom.
How do we secure your information?
We are committed to ensuring that any personal information we hold is protected and secure. The way that our company endeavours to do this is through appropriate software encryption and business operational processes and procedures. We respect the confidentiality of your personal information and, therefore, we will ensure that only authorised personnel have access to it.
Sharing information
We follow strict protocols and procedures when handling your personal and sensitive information. Your information may be shared internally within our company which allows us to provide you with our services and products.
The information we hold on you will never be distributed to any third-party source without your full consent. With your agreement, we may disclose your information to third party companies to manage, secure and process your information. We take full control of the companies we select to undertake these tasks and we take all steps necessary in making sure your information is secure and protected.
Marketing, promotions and subscriptions
We give you the choice and opportunity to join and subscribe to promotions and communities within Exoditi. Subscriptions to our company may include information regarding future services or products and promotional advertisements.
We understand that you may not always want to be contacted regarding new products and services. If you do not wish to receive newsletters, promotional materials you can unsubscribe from our community mailing list at any time.
Children's and young user’s privacy
We are committed to protecting the privacy of children and young users who use our sites and products. Children under the age of 13 or equivalent are not permitted to use any of our services or create an account with Exoditi without parental permission.
If you require more information or have a specific enquiry regarding a privacy issue, such as a breach in data protection, please contact us.
Access to and Accuracy of your information
To comply with the Data Protection Act of 1998, you have the right and full control to find out what information we hold about you and how we use it. If you wish to find out what details we hold about you or if you require to modify any existing information, please contact us.
Websites and applications covered by this policy
This privacy statement and all legal policies published by Exoditi Limited applies to all company websites and products including all affiliates.
Queries or concerns regarding our privacy statement
If you have any queries or concerns regarding our privacy statement, legal policies or services, contact us for more information.
Notification of change to our statements and policies
We frequently review and update our privacy statement and cookie policy. If changes occur to our legal policies and privacy statements, then they will be posted on this page. We encourage you to regularly review our legal policies and statements as changes may have occurred.